San Gennaro Foods terms of sale and use
These terms cover orders placed with San Gennaro Foods, Inc. on polenta.net, and use of the site. By placing an order, you agree to them. Prices are in U.S. dollars, and shipping is included on every order. If you have a question about an order or these terms, email mail@polenta.net or call 253-872-1900.
Who sells the products on polenta.net?
San Gennaro Foods, Inc., 19255 80th Ave South, Kent, WA 98032. Effective date: October 15, 2026.
How do prices and payment work?
Prices are in U.S. dollars and include domestic shipping. Orders of $30 or more get 10% off at checkout. Sales tax is calculated at checkout. Stripe takes payment on its secure checkout page. Your order is confirmed when payment succeeds and you will receive a confirmation email with your receipt. If a product is unavailable or a price was listed in error, we may cancel the order and refund it in full.
Is shipping included?
Shipping is included on every order. We ship to addresses in the United States.
Can I return an order, or report one that arrived damaged?
Something wrong? We'll refund or replace it. For food safety, don't send food back.
- Damaged or wrong? Don't eat it. Send us photos of the item, box and label within 7 days of delivery.
- Need to cancel? Full refund until it ships.
Refunds go back the way you paid within 7 business days. No fee.
Email mail@polenta.net or call 253-872-1900 with your order number.
How do welcome codes work?
A welcome code comes with joining Club Polenta, the San Gennaro email list. Each code works once, for one email address, and expires on the date shown when it is issued. It is applied at checkout for you. Codes have no cash value and cannot be sold or transferred. An order gets one discount: when an order qualifies for another discount that saves more, that one applies instead of the code. We may end an offer at any time.
Where do the product facts on this site come from?
Nutrition, ingredient and allergen facts on this site come from our package labels. The label on the package you receive is the final word. If you have a food allergy, read the label before eating, and call us with any question.
What does the site assistant do?
The assistant answers only from content published on this site. It does not give medical, diet or allergy advice. When it cannot answer, it offers the contact form so a person can reply.
How current is the store finder?
Store results come from distributor records. They show where San Gennaro products are shipped, not live shelf stock. Call the store before you go.
Can I share recipes and photos from this site?
The text, recipes and photos on this site belong to San Gennaro Foods or are used with permission. You may share links and print recipes for your own use.
What limits and law apply to these terms?
The site is provided as is. To the extent the law allows, San Gennaro Foods is not liable for indirect or consequential damages from using the site. Nothing in these terms limits rights you have under law that cannot be waived. Washington State law governs these terms. Any dispute about them is heard in the courts of Washington State.
What happens when these terms change?
When these terms change, we post the new version on this page with a new effective date. Orders follow the terms in place when they were placed.